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Preguntas Frecuentes

❓ Frequently Asked Questions

Perhaps we've heard your question before. Here are some answers from the forest.

 

Where is Palu located?
Palúf is located on the sacred mountain of Majuy, in the Tenjo Forest Reserve, Cundinamarca. We are very close to Bogotá and also accessible from municipalities such as Tabio, Chía, and Cota. It is a natural and ancestral meeting point, connected to the earth and the paths of the heart, in a territory that honors ancestral medicines.

 

Can I visit without participating in ceremonies?
Yes. Palu is a space for community, rest, and expansion. The ceremonies are optional; your process is your own.

 

Are there vegetarian or special diet options?
Of course. Our cuisine is medicine. At Palúf, we care for your body and spirit through food. Our kitchen primarily offers vegetarian and vegan options, but we also offer traditional dishes, prepared with fresh, local ingredients and full of intention.

 

Can I bring children?
Yes, provided there is a responsible adult with a clear intention. Palu is also sacred childhood territory.

 

What should I bring?
We recommend bringing warm clothing for the cold mountain nights (you won't need it inside the rooms), comfortable or hiking shoes for safe walking on the trails, and a good sleeping bag to protect yourself from the weather. You can also bring your thermos, notebook, musical instruments, or anything else that enhances your mindful experience in the village. If you'd like, you can ask us for a list of recommendations based on the season and your type of experience. But always bring: an open heart, respect, and presence.

Privacy Policy

Last updated: 12/04/2025

At Palu-EcoAldea, we value your privacy and are committed to protecting the personal data you may provide through this website. This Privacy Policy explains how we collect, use, and protect your information.

1. Information Collection

We may collect the following personal information when you interact with our website:

  • First and last name

  • Email address

  • Phone number

  • Any other information you voluntarily choose to share through contact forms or other means

Additionally, our website may automatically collect non-personal data such as:

  • IP address

  • Browser type

  • Pages visited

  • Date and time of access

2. Use of Information

We use your information to:

  • Respond to your inquiries or requests

  • Send informational communications about the ecovillage

  • Improve our website and services

  • Comply with legal obligations

We do not share your personal information with third parties, except when necessary to provide our services or to comply with the law.

3. Cookies

This website may use cookies to improve the user experience. You may configure your browser to refuse cookies; however, this may affect the functionality of certain parts of the site.

4. Security

We take reasonable measures to protect your personal information against loss, misuse, and unauthorized access. However, no internet transmission is completely secure.

5. User Rights

You have the right to access, correct, or delete your personal data, as well as to withdraw your consent for its use. To exercise these rights, please contact us at:
📧 Palu_ecoaldea7@outlook.es

6. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. We recommend reviewing it periodically. Changes will take effect once published on this page.

7. Contact

If you have any questions about this Privacy Policy, you may contact us at:
📧 Palu_ecoaldea7@outlook.es

In general, what should a privacy policy include?

 

  1. What type of information do you collect?

  2. How do you collect the information?

  3. Why do you collect that personal information?

  4. How do you store, use, share, and disclose the personal information of your website visitors?

  5. What communication do you have with your website visitors (if any)?

  6. Does your service target minors and collect information about them?

  7. Privacy policy updates

  8. Contact information

You can consult this Help Center article for more information on how to create a privacy policy.

The explanations and information provided here are for general purposes only. You should not consider this article as legal advice or a recommendation on what you should actually do. We recommend that you seek legal counsel to understand and develop your privacy policy.

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